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Frequently Asked Questions (FAQs)
For answer please click on a question below.

• What is VoIP?
• What do I need to use VoIP?
• Costs
• To Switch or Not - Savings
• Can I call anyone?
• Can I use multiple phones in the same house or apartment?
• Can I use my existing telephone number or a get a new area code?
• If I move?
• Advantages of using VoIP
• Disadvantages of using VoIP
• Calling 911
• Quality of VoIP?
• What features can I get?

VoIP FAQs

What do I need to use VoIP?

• A high-speed internet connection such as broadband or DSL (though DSL may not be cost effective, see costs and savings)

• A VoIP phone or a regular phone with a router/adapter. Usually the providers have great deals on VoIP phones or routers/adapters. Many providers offer the routers or the phones free.

• You can switch off your computer but you need to keep your broadband modem on.

• Select a VoIP Service Provider